Taking time to survey your community is always such a valuable process, and I would encourage you to survey yours especially if you've not done one for a while. With the available free survey tools such as Survey Monkey, it really is an easy and effective way of finding out, not only what is happening within your community, but what they are wanting from you as well.

I want to thank you all for taking the time to complete the survey, and sharing with me what your biggest struggles were in marketing and building your business.

What you've told me was very revealing....

More than 46% of you said that you didn't have enough clients. As you know, lack of clients means a lack of cash; a business can't operate without clients. I know you are passionate about what you are doing, otherwise you would not have taken this leap into starting your own business. No matter how long you've been in your business there are always ebbs and flows, and with cashflow an issue, I'm guessing that you are working long hours and are more stressed now than what you want to be or need to be!

Sometimes it's because you've come into your business as the technical expert, and the actually promoting of your business is something you're not quite sure of, or maybe you begrudge having to do it. I really understand that, because when I first started out nearly 20 years ago - I too came in as a technical expert, and also breaking new grounds into an industry that was just beginning here in Australia.

There's a saying: "You don't know what you don't know!". And at that time I didn't have any idea that to build a successful business, marketing and promoting was so important. I thought by delivering results that was enough! It was enough to keep the doors open, but it wasn't enough to grow and thrive.

40.2 % said you lack time.....which as you know becomes a cycle whereby you are always chasing your tail. This means you try to do the right thing by blocking out time in your diary to focus on getting more clients, and than become stressed when you don't have time for the other areas of your business.
The other interesting result was around products, 63% said you were not producing any type of information product at the moment. Does this mean you're stuck in a business model of working dollar for hour?

In the 'further input section', where you could write and tell us more, many of you said you want to build a successful business, but don't know where to start or who to get support from. You asked that we share articles and stories from other successful entreprenuers, and some simple tips to get you started.

I'm pleased to say that we have started to do this for you. I don't know if you've noticed but in our weekly Business Booster Inbox Magazine, we're gathering a panel of experts to provide you with informative articles that show you ways you can build your business, and look after yourself. Please let us know what you think of our new format over the next few months.

I also believe I've come up with something that will support you to get more high paying clients, and we will get to work together on this. Keep an eye out early next week for this announcement.

Best regards,
Deb

Ps., Thanks again for taking the time to complete the survey - I do really appreciate it!

When I sent this interview out in my VIP newsletter, I titled it "She had me at HELLO" - and when I first spoke with Melanie Summer, she did!  I knew that our interview was going to be fun and real, that there would be no pretense.  I knew that Melanie would reveal to us warts and all, what she did to turn her business from a $250,000 debt into the multi-million dollars business it is today.

Here's the interview:  Melanie Summer

If you want to know a little more about Melanie, here you go:

Melanie Summer is an award-winning business owner who oversees a multi-million dollar glamour photography company with 23 staff.  Her success hasn't come easily - she has battled bankruptcy, stress, language barriers, confidence and self-esteem issues, all while being a single mother with little or no support.  Like many small business owners, Melanie realised early on that passion and hard work are wasted without clarity of vision and that being a victim of circumstances is a mindset, not an excuse.  Rather than give up she chose to transform her life and her business by taking on a coach, immersing herself into every self-help seminar she could lay her hands on, re-training as a hypnotheraphist/public speaker and creating a focused, clear roadmap for business success.  Within three years she turned a $250,00 debt into a multi-million dollar assess and was recently awarded the Telstra National MYOB Small Business Award for her remarkable achievements.  Melanie lives and works on the Sunshine Coast with her daughter, Dana. 

Feel free to leave your comments below.

90% of Small Business Owners Don't Develop a Marketing Plan!