Deb Pilgrim's Blog

My aim for this blog is to provide YOU with ideas, strategies, tools and knowledge about how to market and grow your business. These articles provide answers around how you can grow your business - faster and more successfully. Simple, how-to-solutions that can impact both your business and life success, in an easy to read format.

Is Your Offer Irresistible?

Deb Pilgrim - Thursday, August 18, 2011

When a new client comes on board, one of the areas that we look at fairly early on in the coaching process, is what their offer is to their potential clients, and how can they best position this offer to bring in new clients to their list. 


You’ve all heard that you want to be able to capture people's
details when they land on your website, but putting up an opt-in form for a newsletter these days is just not going to cut it!  Email addresses have the same value as your personal home address, which is not something that you are willing to give out to just anybody.


To have the honour of someone giving you their email address, you want to make sure you give them something of value in return.
  There are many ways in which you can offer this value.  It could be a special report, an audio CD, an introductory teleclass, a workbook, an e-course, a downloadable audio, a video or a checklist.  The possibilities are endless!


Take a moment now and
check out your website:
  Do you have an offer of value there waiting for your clients to download, or are you asking them to sign up for your newsletter or to just stay in contact?  If you don’t have an offer of value, then over the next week, I’d like to encourage you to spend time developing your free offer.  And YES, I did say a free offer! 


If you’re not sure how to begin
, then think about your ideal clients, and ask yourself "W
hat are some of the challenges they are currently facing?"   Make your offer something that will solve one of their challenges.

From here, you can then decide which delivery mechanism would work best for these potential clients.  Would they prefer to receive an audio download or a white paper?  Perhaps they might prefer a workbook or simple checklist.  Because you know your ideal clients so well, you’ll easily know which method is more likely to have them opting in quicker.


There may be no charge for this offer, but that doesn’t mean it’s not of high value.
  Don’t be scared to give something away that is of extremely high value and quality content.  You want these potential clients to remember YOU, and not your competitor up the road! Remember that there is now so much information out there, that it’s easy for them to do a search and find the information they are after. But who knows if this information is the right information?


You know that when they land on your website, your offer is not only of high value and content, but it will give them the results they need, as your
past clients have proven that your information works! In addition, when your offer is high in value, you build credibility as well. 


Now I’m not saying that you give away the whole box and dice.
  That just wouldn’t be a good financial move.  What I am saying is that you give away the ‘what’, but not the complete ‘how’.  You want to engage them, so that they come to you for assistance in the execution.


As we know, your offer is created to bring prospects into your community, s
o that you can stay in touch with them, continue to add value to their day through your services and products, and build a strong, trustful relationship with them.


As I mentioned earlier, if you don’t yet have a high value offer in place on your website, now is the time to go and create one.
 


If you do have such an offer
, excellent!  Although, can you check your facebook page: do you have this offer on your welcome tab as well?  Too often I see clients who may have an offer on their website, but on their facebook page they still want people to opt-in to their newsletter list. You don’t want to do this, because the conversion rate won't be as high as what it could be, if you had your value-add offer there.  


Let's continue our conversation, feel free to jump over and leave your comments and ideas around what your offers are on our blog.

Newsletters – your must have marketing strategy!

Deb Pilgrim - Thursday, April 28, 2011

Over the past month, have you noticed that there has been quite a bit of commentary around the humble e-newsletter making a comeback!  Personally, I don’t think it actually went anywhere.  Yes, it may have got a bad rap for a while, and might have been side-lined for the whole social media onslaught, but there will always be a market for receiving strong, practical, value-added information.


In fact, I was reading a report today by Ali Brown in which she stated “According to a 2010 study by ExactTarget, 56% of Internet users interact with brands only via marketing emails, compared to 1.3% who interact only via Twitter and 0.7% by Facebook.”  Interesting statistics don’t you think?


A well written e-newsletter really is a must have within your marketing campaign. 


Whether you are starting out, or are a seasoned email marketer, developing an e-newsletter that attracts your ideal clients and makes you sales, is what you really want to be focusing on.  Remember that you don’t want too be ‘in your face’ pushy with your clients. What you do want, is to build strong solid relationships, engage in a conversation, and increase the overall trust factor between your client and yourself.


You can do this by making sure your e-newsletters adds value, that it's practical and makes a difference.  Your clients' email addresses are valuable commodity, and they’re not going to hand them over to just anybody!   


Over the past ten years, I’ve always done some type of email newsletter.  At first it was monthly, then fortnightly, but now it’s sent out weekly to all within our community. The frequency works and we have no illusions that you read it every week, but we do know that you will read the topics that add value to you and your business, and that is really all we can ask for.


Our current format was worked out last year with my mentor MaryEllen Tribby (ME), as she had a specific strategy for successful e-newsletters. And interestingly enough, I’ve received emails this week asking me about my newsletter, after she had presented it as one to follow in a webinar she was co-hosting with Ryan Deiss.  Together they were launching their new Inbox Empire product, which focuses on the whole business of e-newsletters.  So when ME is focusing on developing a product based around e-newsletters, you know they're back on the radar.


So what are three strategies you can put in place to make sure your e-newsletter engages with your clients and makes you money?


1.  Add value with your content.

Don’t waste your clients’ time by not adding value to their day. You ideally want your content to be practical and focused on results. The best way you can do this is to be really clear about your ideal clients, because as their problem solver, you will know exactly what they will want to read.  Focus on them – your client!


Stuck on ideas? Then why not include a case study illustrating a client’s success story; interview other experts; have guest writers write for you. These are a few additional strategies you can include to add value to your content.


2.  Direct your clients to make the right buying decision.

You can be providing great content, but unless you have a sales strategy in place, you won’t make money from your newsletter.  Now that’s okay if you don’t intend it for that purpose, but if you do, then your clients are looking to you for your advice.  In fact, they will want to know what your new products and promotions are!


You’ve built a strong relationship and they know you deliver results, so don’t feel shy about sharing your latest promotion.  You don’t have to fear coming across as a used car salesman. Just keep consistent with your personality and style and they will appreciate it. 


There is a rule of thumb that for every newsletter you send, you can do two promotion emails – do you do this?


3.  Be consistent.

In your initial confirmation email, you should aim to provide your clients with the information they need to receive about your e-newsletter.  This includes the frequency of your e-newsletter, as well as what day they can expect to see ‘you’ in their inbox.  Once you’ve stated this its up to you to stay consistent


So, if like me, you’ve committed to a weekly format with delivery every Thursday, then you have to make it happen each week.  This is how you build the relationship with your clients and increase the trust between you and them.  If your email comes in bits and bursts or whenever you feel like it, how do you think this comes across to your clients?  

Putting together your e-newsletter will take time and commitment, but once you get going, it really is worth the effort.  There is nothing more special than when you receive comments about how your articles have impacted another person, or made a positive difference to their business. Words can’t explain how good that feels.


So what are you doing with your e-newsletter? Feel free to share with us your strategies and ideas for a successful e-newsletter.





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