Deb Pilgrim's Blog

My aim for this blog is to provide YOU with ideas, strategies, tools and knowledge about how to market and grow your business. These articles provide answers around how you can grow your business - faster and more successfully. Simple, how-to-solutions that can impact both your business and life success, in an easy to read format.

What's Happening In Your Small Business

Deb Pilgrim - Thursday, March 29, 2012

Taking time to survey your community is always such a valuable process, and I would encourage you to survey yours especially if you've not done one for a while. With the available free survey tools such as Survey Monkey, it really is an easy and effective way of finding out, not only what is happening within your community, but what they are wanting from you as well.

I want to thank you all for taking the time to complete the survey, and sharing with me what your biggest struggles were in marketing and building your business.

What you've told me was very revealing....

More than 46% of you said that you didn't have enough clients. As you know, lack of clients means a lack of cash; a business can't operate without clients. I know you are passionate about what you are doing, otherwise you would not have taken this leap into starting your own business. No matter how long you've been in your business there are always ebbs and flows, and with cashflow an issue, I'm guessing that you are working long hours and are more stressed now than what you want to be or need to be!

Sometimes it's because you've come into your business as the technical expert, and the actually promoting of your business is something you're not quite sure of, or maybe you begrudge having to do it. I really understand that, because when I first started out nearly 20 years ago - I too came in as a technical expert, and also breaking new grounds into an industry that was just beginning here in Australia.

There's a saying: "You don't know what you don't know!". And at that time I didn't have any idea that to build a successful business, marketing and promoting was so important. I thought by delivering results that was enough! It was enough to keep the doors open, but it wasn't enough to grow and thrive.

40.2 % said you lack time.....which as you know becomes a cycle whereby you are always chasing your tail. This means you try to do the right thing by blocking out time in your diary to focus on getting more clients, and than become stressed when you don't have time for the other areas of your business.
The other interesting result was around products, 63% said you were not producing any type of information product at the moment. Does this mean you're stuck in a business model of working dollar for hour?

In the 'further input section', where you could write and tell us more, many of you said you want to build a successful business, but don't know where to start or who to get support from. You asked that we share articles and stories from other successful entreprenuers, and some simple tips to get you started.

I'm pleased to say that we have started to do this for you. I don't know if you've noticed but in our weekly Business Booster Inbox Magazine, we're gathering a panel of experts to provide you with informative articles that show you ways you can build your business, and look after yourself. Please let us know what you think of our new format over the next few months.

I also believe I've come up with something that will support you to get more high paying clients, and we will get to work together on this. Keep an eye out early next week for this announcement.

Best regards,
Deb

Ps., Thanks again for taking the time to complete the survey - I do really appreciate it!

The Money Is In Your List

Deb Pilgrim - Thursday, November 24, 2011

 

You've probably have heard the saying:  "the money is in the list",

well - it's true.  It is in your list.  And it's a frustration that a client brought to her mentoring call this week. She was all flustered because she keeps hearing that to do any good, you've just got to have a BIG list.

 

What I believe is more important is that you have a responsive list!

 

What's the point of having a list of ten or thousands if no-one is opening your emails, let alone buying from you.  Wouldn't it be better to have a smaller list, filled with clients who can't wait to open your emails and read what you have to say.  Who look forward to your latest product or service launch, and are happy to purchase from you.

 

No I'm not saying that you stay with a small list, you do want to continue to build it, but build it strategically. The way you can do this is by being very clear on your strategy around building your list.  If you have a clear strategy, you build quality rather than a quantity. 

 

Your first strategy is to be very clear on who your ideal clients are. The clearer you can be about this, the better understanding you will have around what you can share with them.  If you've worked through our e-book on 'Identifying Your Ideal Clients', you will be clear on who these people are. Take time to really understand what their concerns, challenges and dreams are.  Develop your avatar about these clients and have it somewhere you can see it regularly to remind you about them.

 

Your second strategy is developing a relationship with your clients through the content you provide.  When writing, make sure you are conversational. This isn't the time to become a bureaucratic writer!

A tip to remember is when writing articles or emails imagine that you are sitting across the table having a coffee with your ideal client. Have a conversation with them, use conversation tones and make it easy for them to get to know you.

 

For those of us who aren't natural writers, it does take time to get use to writing in this style.  I know for me it took a while to write more conversational, as having a Defence Force background my style was very militant and rigid.  Even now after many, many years I still find I'm learning from each article I write.

 

The final strategy is to be aware of how you position yourself.  You want your clients to see you as a leader within the marketplace.  To see you as someone who is willing to take a stand on what you believe in and inspire others. Someone who is willing to tell your story to connect with your clients.

 

Think about the e-newsletters you currently open and read, what makes you want to open those particular emails? My guess is that it has less to do with the instructional information, but more to do with the individual person and how you see them...

 

Now you've got a strategy to follow, what are some of the tactics you've used to build your list?  Please share them with us on our blog or Facebook page.

Is Your Offer Irresistible?

Deb Pilgrim - Thursday, August 18, 2011

When a new client comes on board, one of the areas that we look at fairly early on in the coaching process, is what their offer is to their potential clients, and how can they best position this offer to bring in new clients to their list. 


You’ve all heard that you want to be able to capture people's
details when they land on your website, but putting up an opt-in form for a newsletter these days is just not going to cut it!  Email addresses have the same value as your personal home address, which is not something that you are willing to give out to just anybody.


To have the honour of someone giving you their email address, you want to make sure you give them something of value in return.
  There are many ways in which you can offer this value.  It could be a special report, an audio CD, an introductory teleclass, a workbook, an e-course, a downloadable audio, a video or a checklist.  The possibilities are endless!


Take a moment now and
check out your website:
  Do you have an offer of value there waiting for your clients to download, or are you asking them to sign up for your newsletter or to just stay in contact?  If you don’t have an offer of value, then over the next week, I’d like to encourage you to spend time developing your free offer.  And YES, I did say a free offer! 


If you’re not sure how to begin
, then think about your ideal clients, and ask yourself "W
hat are some of the challenges they are currently facing?"   Make your offer something that will solve one of their challenges.

From here, you can then decide which delivery mechanism would work best for these potential clients.  Would they prefer to receive an audio download or a white paper?  Perhaps they might prefer a workbook or simple checklist.  Because you know your ideal clients so well, you’ll easily know which method is more likely to have them opting in quicker.


There may be no charge for this offer, but that doesn’t mean it’s not of high value.
  Don’t be scared to give something away that is of extremely high value and quality content.  You want these potential clients to remember YOU, and not your competitor up the road! Remember that there is now so much information out there, that it’s easy for them to do a search and find the information they are after. But who knows if this information is the right information?


You know that when they land on your website, your offer is not only of high value and content, but it will give them the results they need, as your
past clients have proven that your information works! In addition, when your offer is high in value, you build credibility as well. 


Now I’m not saying that you give away the whole box and dice.
  That just wouldn’t be a good financial move.  What I am saying is that you give away the ‘what’, but not the complete ‘how’.  You want to engage them, so that they come to you for assistance in the execution.


As we know, your offer is created to bring prospects into your community, s
o that you can stay in touch with them, continue to add value to their day through your services and products, and build a strong, trustful relationship with them.


As I mentioned earlier, if you don’t yet have a high value offer in place on your website, now is the time to go and create one.
 


If you do have such an offer
, excellent!  Although, can you check your facebook page: do you have this offer on your welcome tab as well?  Too often I see clients who may have an offer on their website, but on their facebook page they still want people to opt-in to their newsletter list. You don’t want to do this, because the conversion rate won't be as high as what it could be, if you had your value-add offer there.  


Let's continue our conversation, feel free to jump over and leave your comments and ideas around what your offers are on our blog.

Know the direction of your business...

Deb Pilgrim - Thursday, July 07, 2011

“Ninety days goes very fast!” is the comment Christian posted on his facebook wall yesterday.  You see we’ve just finished our 90-day Get More Clients coaching group, and boy ninety days does go by quickly...


Being able to work closely with business owners who are focused on making a difference to their businesses over this ninety days is such an honour. 


They all committed in their own way to the process of learning and implementing the materials and concepts that were presented. And as a group, they were there supporting each other through the ninety days.


When I begin working with my clients, although they may be in a variety of industries, they always seem to be confronting the same challenges.  They’re looking at ways to grow their business, improve sales and still have a life, it’s just that they may explain it in different terms to the person sitting next to them.


As we began our ninety day journey, foundations needed to be either built or strengthened for growth and clarity to occur.  It was time to step back and really work on their businesses, rather than getting caught up in the day to day stresses of running their business.


This is one of the main reasons I like working with my clients over a period of time, rather than coming in and doing a one-off session with them.  Given time, they are able to step away from the day-to-day stresses, even for an hour a week, and focus on their own development.  This really is time well spent...


One of the first areas we focused on was really getting clear on who their ideal clients were.  Digging into developing the psychographic profile and understanding what keeps their clients awake at night. Being able to read the minds of your clients is what makes the difference between a good business and a great business.


Once they understood who these people were, they were then able to work through the key benefits and results they achieve with their clients, and consolidate their offers as well as develop their core marketing message.


We spent time looking at all of the different types of marketing activities available, what needed to be included in their marketing plans to further build their client base, and the level of trust within this community.


Nearer the end of the program, and to really consolidate the transfer of learning, each participant ‘presented’ their business to the group.  They incorporated what they had learnt, and posed questions to the group for further brainstorming and masterminding.


The key messages that I know the group are walking away with is that building relationships, engaging and adding value to their clients is what is important in building their thriving business.  That the direction they are going is right for them and their business, and that they believe in the possibilities of not only themselves, but also their business.


So as we enter the second half of 2011, I will be excited to see what they create and achieve for their businesses over the next six months...


Ps. Our next 90 Days Get More Clients coaching program, begins Monday 8th August...

http://www.debpilgrim.com/moreclients.htm  

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Want to use this Article?

I would be honoured if you did, just be sure to use it in full and include the following information:

Deb Pilgrim is the trusted authority for Woman in Small Business.  When you work with Deb, you get the results you always knew you could!  To find out more about how you can work with Deb visit her website, and whilst you are there download her latest Ebook that will show you how to be one of the Top 5% of Entrepreneurs who succeed.



Work with me, every week until the end of 2011

Deb Pilgrim - Tuesday, May 31, 2011
What would it be worth to you?

Imagine, next week we begin working together, once a week for the next six months, to make your business take off in the second half of 2011.

 

What would it mean to you?  If as a new business owner, or some-one who hasn’t yet hit your six figure income, having access to me personally for a full six months.


Supporting you, answering any questions you have, challenging you to think differently, and providing you with a framework that is laid out for you, one step at a time.


Priceless!


Here’s what some of our clients have to say:

 

“Deb Pilgrim - an energetic, knowledgeable and inquisitive entrepreneurial marketing coach. Her guidance resulted in a business strategy that delivered the goods. Her brain works overtime, and she delivered insights above and beyond the mandate of our agreement. I highly recommend Deb Pilgrim as an intelligent, forward thinking coach with cutting edge ideas.”  Suzy Jacobs    SheBusiness

 

Prior to working with Deb, I had no spare time, energy or ideas to get me to my next level. I was at the point of wanting to work less but earn more, without knowing how to achieve it. After my workshop with Deb it became not only very clear where I needed to take my business, but also how to achieve it. With her incredible ability to laser in on the opportunities, Deb helped me clearly map my future direction . I am now confident, on the 'right' path and at peace with all I can achieve. Thank you Deb! Can't wait to see what is next!” Joanne Prior joanneprior.com


'Seeing the impact Deb made on our business, MobiMech when working with my wife, I thought: "Wow, this woman really does know how to generate more clients!"  But, being a male, and thinking male thoughts, I wasn't convinced that she could teach me how to attract clients and work on my business rather than in it.  Now after working with Deb and being a client of her 'Get More Clients' program, I'm re-educating my mindset, and have the confidence and knowledge to think outside the square, and jointly with my wife, build two successful businesses.” Christian Bold     Bold Trailers


It’s your chance to do something different for the second half of 2011.  To value your contribution, and invest in not only your business development, but your own development.


I'm ready if you are! 


Let's take your business into the profit zone and propel you forward faster than you ever thought was possible! 


Our “Business Take-Off” program is for all my beginning and new business owners, or those of you who haven’t yet hit your six figure income goal.


www.debpilgrim.com/biztakeoff.htm


This is going to be an intensive group coaching program. This means that we'll dissect, strategise and grow your business plan.

 

If you are interested, you are ready, and you know, it’s time...

 

Then grab your seat NOW! 
We start Tuesday, June 7, 2011.


Yours in success
,

Deb

P.S. If you sign up now, we will give you full access to our Business Building Blocks Inner Circle Business Training recordings.  There is currently four months of audio recordings waiting for you to listen too! Let's get started NOW! 

http://www.debpilgrim.com/biztakeoff.htm

Three Secrets To Succeeding in Your Business!

Deb Pilgrim - Thursday, May 05, 2011

  

There’s no beating around the bush here today, as I want to share three things you really will want to STOP doing, so that your business can move to the next level.

1. STOP doing everything yourself, and being a lone ranger.
2. STOP doing the things that don’t generate you an income.
3. STOP thinking that because you are brilliant at what you do, your business will be successful!

All too often we hear from business owners, whose lives and businesses are coming apart at the seams, because they don’t use the concepts mentioned above.  I know that this may seem to be a chicken and egg situation, i.e. you can’t bring in another person to take away some of your non-essential work, because you need to make more money to be able to do this and vice versa. 

But let’s take a positive approach.  Rather than focus on the areas that you need to STOP doing, why don’t we have a look at what you can START doing.

Secret #1. Surround yourself with successful, positive, honest, can-do individuals.

As Mark Twain said:

“Keep away from people who try to belittle your ambitions. Small people always do that. The really great make you feel that you too can become great.”


Now let’s be honest here, this is NOT a new concept and every successful person I have spoken with or read about always speaks about the individuals who have had a positive impact on their businesses and lives.  Whether it’s family, friends, colleagues or mentors, being surrounded by happy, positive people has a lot going for it! 


As entrepreneurs our days can be pretty solitary, heads are down creating products, delivering services and results, and you are working in your business rather than on it.  Not having the chance to brainstorm ideas with other people, or having someone to work through a particular issue or challenge, can be soul destroying at times.  This is where a community is so important, not only for your sanity, but also for your growth and development.


The use of collective wisdom is so important, and it works!  During our group ‘Get More Clients’ call, I opened the call up for clients to ask the group any questions they have about their business.  What I loved about this process, after one particular client spoke about a challenge she was facing, was the range of possible solutions that came forward from those on the call.  As we wrapped up this part of the call, this client was thrilled as she now had a number of different strategies she could look at putting in place that she hadn’t thought of before.  It was great to hear the excitement in her voice.


Who is in your community?  Do you have a group of individuals you meet with regularly for support and encouragement, or do you work with a mentor?  You all know that I am passionate about having mentors as part of your business building strategy, and for me personally, the impact that my mentors have in my business is immeasurable in terms of growth and development.  Next week I’m heading off next week to spend a day with my mentor and mastermind group in Chicago, and can’t wait to spend this time strategising and planning the next stages of my business.  This type of investment, is invaluable to the growth of my business, and will flow on to my clients.  I can’t wait to share with you the gems I learn.  


Secret #2. Identify the profit making areas of your business and focus on these.

Often we spend more time working in our business rather than on it. With this step, it is time for you to step back and look at your business as a whole. This is most important when you find yourself stuck at a certain level of revenue and things don’t seem to being moving forward.


Be honest with yourself, have you become the speed bump in your business? When this happens it is time to start thinking, “Am I the person that really needs to XYZ?” [xyz being the many things you spend your time on each day that aren’t making profit].

For example, working recently with one of my 1:1 mentor clients, we spent the day  going through her business; pulling it apart and re-grouping all of her ideas and products. As we were putting together her new plan, she suddenly felt overwhelmed by all the potential projects and products she could develop. It wasn’t until I asked: “Who on your team can you delegate some of the non-profit making activities too?” that she got her ‘ahh’ moment.  She realised that by stepping aside, letting go of the need to control everything, and delegating some activities, she could focus on her passion and really move her business to the next level.


3. Remember, You are in the business of MARKETING!

Controversial I know, but if there is one thing that will make a difference to your bottom line it is when you realise that your business is that of MARKETING! I have worked with some amazingly talented, educated, and brilliant people over the years, who have fabulous reputations yet only mediocre businesses. I have worked with and  watched other individuals who are good in everything they do and their businesses keep growing. What stands out is those in the second group GET that they are in the business of marketing, and they know that by focusing on their message and marketing to their target audience, they will achieve their sales. However, the first group often get stuck with working in their businesses that they don’t appreciate the importance of MARKETING until it is too late.

So what group are you in?  Take a moment to share with us your thoughts...





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