Deb Pilgrim's Blog

My aim for this blog is to provide YOU with ideas, strategies, tools and knowledge about how to market and grow your business. These articles provide answers around how you can grow your business - faster and more successfully. Simple, how-to-solutions that can impact both your business and life success, in an easy to read format.

What's Happening In Your Small Business

Deb Pilgrim - Thursday, March 29, 2012

Taking time to survey your community is always such a valuable process, and I would encourage you to survey yours especially if you've not done one for a while. With the available free survey tools such as Survey Monkey, it really is an easy and effective way of finding out, not only what is happening within your community, but what they are wanting from you as well.

I want to thank you all for taking the time to complete the survey, and sharing with me what your biggest struggles were in marketing and building your business.

What you've told me was very revealing....

More than 46% of you said that you didn't have enough clients. As you know, lack of clients means a lack of cash; a business can't operate without clients. I know you are passionate about what you are doing, otherwise you would not have taken this leap into starting your own business. No matter how long you've been in your business there are always ebbs and flows, and with cashflow an issue, I'm guessing that you are working long hours and are more stressed now than what you want to be or need to be!

Sometimes it's because you've come into your business as the technical expert, and the actually promoting of your business is something you're not quite sure of, or maybe you begrudge having to do it. I really understand that, because when I first started out nearly 20 years ago - I too came in as a technical expert, and also breaking new grounds into an industry that was just beginning here in Australia.

There's a saying: "You don't know what you don't know!". And at that time I didn't have any idea that to build a successful business, marketing and promoting was so important. I thought by delivering results that was enough! It was enough to keep the doors open, but it wasn't enough to grow and thrive.

40.2 % said you lack time.....which as you know becomes a cycle whereby you are always chasing your tail. This means you try to do the right thing by blocking out time in your diary to focus on getting more clients, and than become stressed when you don't have time for the other areas of your business.
The other interesting result was around products, 63% said you were not producing any type of information product at the moment. Does this mean you're stuck in a business model of working dollar for hour?

In the 'further input section', where you could write and tell us more, many of you said you want to build a successful business, but don't know where to start or who to get support from. You asked that we share articles and stories from other successful entreprenuers, and some simple tips to get you started.

I'm pleased to say that we have started to do this for you. I don't know if you've noticed but in our weekly Business Booster Inbox Magazine, we're gathering a panel of experts to provide you with informative articles that show you ways you can build your business, and look after yourself. Please let us know what you think of our new format over the next few months.

I also believe I've come up with something that will support you to get more high paying clients, and we will get to work together on this. Keep an eye out early next week for this announcement.

Best regards,
Deb

Ps., Thanks again for taking the time to complete the survey - I do really appreciate it!

Building a Thriving Business....

Deb Pilgrim - Thursday, March 31, 2011

This week has been pretty hectic and exciting here for us as we pull together the final stages of our new group coaching program for you.  The resources for your program are not only tried and tested, but are practical for immediate use.  As I was looking through some of these resources, I was reminded of an article I wrote around Success Tips from Richard Branson.  I thought today would be a great time to revisit these tips and share them with you....  


#1  Have Fun - 'any proposal I like must sound fun'.


#2  Be proud of what you do - 'what matters is what you create.  Does it make you proud?  Have you impacted positively on others?'


#3  Don't let your limits knock your self-confidence - 'what you may be bad at actually doesn't interest people, and it certainly shouldn't interest you.  Put these to one side and push yourself towards your strengths'.


#4  Innovation is what you get when you capitalise on luck, get up from behind your desk, and go and see where ideas and people lead you.


#5  Empower and respect others - 'inspire people to think like entrepreneurs, and whatever you do, treat them like adults.  The hardest taskmaster of all is a person's own conscience, so the more responsibility you give people, the better they will work for you.'


And the final word from him* that I thought was worth sharing:


"Successful people aren't in possession of secrets know only to themselves.  Don't obsess over people who appear to you to be 'winners', but listen to the wisdom of people who've led enriching lives - people for instance, who've found time for friends and family.  Be generous in your interpretation of what success looks like.  The best and most meaningful lives don't always end happily."


*Taken from Richard Branson's Business Stripped Bare and Losing My Virginity.

It really comes down to Leadership....

Deb Pilgrim - Thursday, March 17, 2011


"Management is doing things right; leadership is doing the right things." Peter F. Drucker


“That’s not how I see myself!”


Is the usual response that I get from clients when I ask them, “Do you see yourself as a leader?” 


Then the conversation invariably turns into a discussion about how leaders are usually men and women who, in moments of crisis, stand up and make a great difference to a course of events.  Unfortunately, this image creates a belief that you can’t be a leader unless there is some type of crisis and through this you have the ability to inspire thousands.


But really, the definition of leadership is simply ‘the ability to guide, direct, or influence people’.  And the reality is, YOU lead every day!


Let’s remember:  Mothers and fathers lead, little children lead and as a business owner, you lead.


So tell me?  “How do you see yourself as leader?”


Still not sure how this fits into your circumstances?  Think about a time recently when you’ve influenced another by the decisions you made, or when a conversation you had affected someone else’s decisions.  You may want to consider when you’ve chosen to spend time focusing on the growth of your business rather than getting caught in putting out the day to day fires…..


This is leadership, it’s your own personal leadership and guess what – you are upfront leading…..


Now that doesn’t mean you don’t make mistakes and you don’t always get everything 100% correct, and that the wheels won’t come off on the odd occasion.  They probably will! 


But when you make the choice to see yourself as a leader, you know what value you bring to your business, to your clients and to yourself. 


You understand that at these times you still have to put out some fires, deal with the day to day events, as well as all that other *fun* stuff. But you know when you’re in this frame of mind, your focus is about managing and management, and you don’t stay there very long. 


And the reason you don’t stay there for very long is because you’ve made the decision to lead your life rather than manage it.


To lead your life - over the next few days, take some time and list all the roles you play in your business.  Identify where these roles fit – are they “Leadership” or are they “Management”?  Look at where you are spending most of your time. 


If you are spending more of your time managing, ask yourself:


“What impact does this have on my business and my life?” 


“What do I get from managing rather than leading my life?”


“What needs to change, so that I can spend more time leading?” 


“What is one action I can do today, that will move me from managing my life into leading my life?”


When you’ve answered these questions, take that one action step and do it, then tomorrow take one more action, keep this going until you are spending most of your time leading. 


Take a moment to comment below and let me know how it feels to lead rather than manage….


Oh, if you want to find out more about how you can lead rather than manage, then click here....

Two Steps to Anchoring Your Business Mojo in 2011

Deb Pilgrim - Thursday, January 20, 2011

I always find the time immediately after a holiday, as an exciting time in business.  Your thinking is clearer and more creative, and you are open to possibilities that you may not have been just prior to your break.  I know this has been the case for my VIP mentor clients and myself!  There is a buzz in the air around business, and it’s as if everyone has their mojo back!  Do you feel the same?


If so, you’re ready to do things differently……


You want to know what are the core foundations you have to put in place for your success in 2011.  You know that 2010 doesn’t count anymore, as this is the New Year!


So, here are two key foundations that you will want to put in place for your success in 2011… 


1.  Taking action, without any excuses!

Taking action and being persistent is the difference between the successful and the not so successful.  It’s something that I learnt many years ago in my very first business!  After studying successful business people and then being mentored by some of these individuals, I realised that the difference between them and myself, was that they took action.  They made their decisions and acted upon them almost immediately!  They believed in themselves and they trusted the vision they held for themselves. 


Unlike myself, who at that time, would…make a decision, think about it, research it a little more, maybe do a course about it, think about it a little more, second guess myself…. (I know, you get the drift here now)…and then wonder why I was still running around chasing my tail while making limited profits!  Sound familiar?


It wasn’t until one of these mentors stopped me in my tracks one day, and said: “Deb, it’s time for you to stop thinking about it, stop learning about it, and just start doing it.  You spend too much time ruminating and not enough time taking action.  It’s time for you to take action, especially if you want to be a successful entrepreneur!  Otherwise you might as well close shop and go home.” 


Ouch!!!! Closing shop and going home, just wasn’t an option, so it was time to take action and be persistent.  It was time to stop thinking and start doing.  Time to believe in the vision that I held for myself and my business.


I want you to ask yourself:  “What do I need to do today?”  Once you are clear on the exact tasks you need to do, make a commitment to do them!


Sounds straightforward? That is until the self-sabotaging behaviours begin to rear their ugly heads, which leads nicely into the next foundation for your success…


2.  Removing Those Limiting Beliefs that are Holding You Back.


These are the stories that you tell, to keep yourself ‘safe’, to keep yourself where you are currently.  To stop you from focusing on the real action you need to take.

Removing your limiting beliefs, can be as difficult as culling your wardrobe!  You know you should get rid of some of your things, but even through much of it is totally out of fashion, not very flattering and you’ve not worn it for years, you insist on hanging on to it all.  Every time you open the wardrobe, staring back at you, is that white jacket with gold buttons and big shoulder pads!  It gets in the way of all the other great clothes that you could be wearing, if only you could see them.


We do the same with our beliefs:  we keep them when we don’t need them any more, when we have outgrown them.  Some of them have been with us for years.  Despite the fact they’re not really relevant anymore, we find them comfortable and familiar and insist on keeping them.  It’s worth acknowledging that limiting beliefs sometimes hold us back as a form of protection against the very success we are striving for.  So if you want success rather than to be a wannabe, you’ve got to get rid of these beliefs.  Make room for something new.  If they won’t go, change them so that they work for you more positively.


It’s time to put away those beliefs that are holding you back, away once and for all!  Take a moment to think about what your future will be like, what it will feel like with your old beliefs put away where they belong.  Notice again how this looks, feels and sounds for you. 


So, here are two key foundation pieces that you will want to put in place for 2011 - TAKING ACTION and removing your LIMITING BELIEFS.  If you have been thinking about doing something different, now is the time for you ACTUALLY do something different.  Step out of the sea of sameness and make it happen in 2011.


I can’t wait to support you further and hear about what you are doing different in 2011.  If you have your 'must-does', why not take a moment and share them with us here.

Step by Step - Turnarounds Do Occur!

Deb Pilgrim - Thursday, November 25, 2010

We're all on the same playing field....right?


If that’s so, then what makes one business owner more successful than another? I was thinking about this today,  after speaking with one of my mentor clients – let's call her Liz.  During our call today, she was reflecting on the difference that our work together had made on her business the past three months.  For me, it was very humbling to be there on the other end of the phone, listening to her reflect on what our working relationship meant to her.


Liz had asked me to work with her at a time when her sense of hope was failing.  Her business had hit rock bottom, she had sold her family home, and taken on two more jobs to pay back creditors, just so she could keep her family fed.


After listening to her story, I agreed to work with her.  At our first face-to-face meeting, we spoke about how we would work together, and established our guidelines for success. Our expectations were that she would do everything she committed to in our calls, and I would do everything I could to support her. We agreed that if nothing had changed by the end of 2010, she would close the doors and walk away. Liz left that meeting with the first of her action steps….


I remember going home that night and sitting at my desk thinking:  “Can this turn-around happen?”.  “By agreeing to work with her, am I giving her false hope?".  There have been times previously, when after having my first meeting with new clients, I have decided not to move ahead and work with them.


However, there was something about Liz that made me believe she could turn her business around. 


Was it tenacity, was it belief, or was it a desire to succeed, and change the tide?  I think it was all of these things and more, but I also think it was having someone who believed in her and the legacy she wanted to create. Someone who would hold the space for her, and give her honest feedback in the process.


Liz was the one who took the very first step to change and grow her business by engaging a mentor.  After each call, she walked away with, and committed to her action list.  Step by step, things began to change. 


Some of the areas that we focused on included re-establishing monthly financial targets for the business to meet, identifying referral partners, and organising one-on-one meetings. A step-by-step marketing plan was developed that included both on-line and off-line strategies.  A communication plan was developed and implemented.  Everything was tracked and if something wasn’t working, then changes were made.


Liz was totally committed, and put everything into making sure that the turnaround occurred.  Everything we spoke about was implemented, and action was taken straight away.  At times there was a sense of being overwhelmed, there was exhaustion, but still there was hope.  As each call progressed, I began to hear the difference in her voice, her language had changed and a lightness began to appear.  Things were beginning to turnaround.


As things stand now, Liz is not out of the woods completely, but three months on, she is now working in her business.  She’s paid off all outstanding debts, and has started taking a wage from her business again.  She’s there in the morning to get her kids ready for school, and in the evenings to have dinner with them all. There is light at the end of the tunnel.


I’m going to let you in on a secret:  What we did wasn’t rocket science; in fact it was an easy, step-by-step, practical, results driven process.  It’s what we all need to do to have successful businesses.  I often hear other business owners who aren’t running successful businesses say, “Yeah, I know this stuff already.".


But do you want to know the difference between them and my mentor client?

She implemented it all, she took action and she believed in what she was doing.  She didn't sit back and say, "I know this stuff already.". Liz took it all on board and now has a proven process that she can continue to use.  2011 is going to be her year for building a stronger, more successful business - mark my word on this!

Change - Dip your toes in and see what happens!

Deb Pilgrim - Thursday, November 18, 2010
My 'Sunday Night Question' last week was about change, and if you find it easy to change.  I wanted to find out from others how they handle change in their own lives, and I enjoyed reading the many emails from readers sharing with me what they do.  What I love about this subject is how individual, change is for each person.  There are those who absolutely love change, they go head first into making the changes they need, there are those who are resistant, they dig their feet in and make it harder than what it needs to be.  Whilst there are others who sit in the middle of the continuum, sometimes finding it easy, other times find it hard.  Where do you sit, and how does this relate to your business?


If you are someone who ‘digs in’ or sits on the fence, but would love to experience the exhilaration of change, than it’s time to change what you are doing.  As you know “The definition of insanity is doing the same thing over and over again and expecting different results”.  So ask yourself, do you resist change even when you know it would be good for your business, because you're not sure what you need to change? Or, is it because you are not clear around exactly what needs to be changed to reap the most reward? Or is it because you are too stubborn or proud to change what isn’t working?  I’m often amazed when I come across some business owners, who allow their negative beliefs to stop them from trying something different or stop them from working with someone who thinks differently to them. Sometimes 'different' is exactly what you need to do to blast forward from a low six figure business to a high six figure business in a matter of months!



I’m going to make a presumption here – you’re in business to make money, right?


Then, if your business hasn’t grown in the past year, wouldn’t it make sense to make changes around what you are currently doing?


Let’s acknowledge that the internal conflict we have around change is real, it is also normal and it can be very scary.  The fear of not knowing can hold you where you are.  But is that where you really want to stay, doing the same thing over and over, and all that is really changing are the days…


Probably not!  It’s time to dip your toes into the water of change. 


Block out time this week and commit to really looking at the way you do business. Ask yourself:


“Is my current way of thinking serving me?”.


“Am I achieving the results I really want?”


If not, than it’s time to make some changes. My guess is that you already  know what you need to be doing differently.  Make a list of the things you want to change, and then be willing to move further along the left of the continuum of change.  In fact, challenge yourself to do something different within your business, your life or the way you think in 2011.  Just be willing to make changes, open your mind to the possibilities that when put into action, blast your business forward out of stagnation.


What really do you have to lose? 


A thought to consider: By letting go, you actually gain! 





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