better understand your competition: · Block out some time to research who your competitors actually are. Look for those businesses that are either in direct or indirect competition with you. If they are in direct competition, then they will be offering the same services and products to the same market as you. If they are indirect competition then they will be offering the same services and products but in a different marketplace. This is where you can also begin to spot any gaps in the marketplace. Is there something new or improved that you can develop for your market?
· Once you have identified your top 10 competitors, look through their websites. How does their site compare to yours? What products/services are they offering free of charge; what ones are they charging for? Is their site easy to use and navigate? Get a feel for the language and words they use to describe themselves and their services, and compare this to your language. Are they using the different avenues of social media more effectively than you? Look further than your local competition, start to look globally and see who is out there doing what you are doing. By doing this you can begin to understand how you can tap into the global market for the benefit of your business.
· Look at what their clients are saying about them. When their clients are speaking about them, are they describing their success by measurable results, or are they only saying that it was great to work with them or spend time with them? If their clients are speaking in terms of results and benefits, then you know your competitors are solution-focused in their work. When you work with your clients are you solution-focused? So look at the results and benefits their clients receive, and determine how this differ from the results and benefits you have with your clients.
· Take a moment to consider how their product or service differs from yours. Are they offering something that you currently are not offering? Are they better qualified to provide the same service? How do they specifically describe their products and services? What terms are they using to describe their promise to clients? Do they have a clear promise for their clients? Is their Unique Selling Proposition clearly defined?
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Comments
That was a very timely and personally relevant piece in your latest newsletter regarding competition. The issue of an old business associate setting herself up in direct competition to us has haunted me at every initiative for over five years now. Over that time I have tried so many strategies to find a place in my head that makes peace with what I really have no control over. It has been frustrating when my staff and I spend time creating novel strategies and others seem to simply ‘feed’ of our efforts. The only pseudo-positive I could come up with to-date is that a copy is almost always inferior. The ideas in your piece have motivated me to step back and look at things with fresh eyes and see the positives and potential in something that I had viewed otherwise as a total irritation. Thanks for the inspiration!